Jeremy is a Masters Degree educated, innovative and highly effective and experienced CRM Optimisation consultant, change agent and marketing strategist.
Able to devise customer-centric change programmes, build cross-organisational/culture consensus and drive through to a successful conclusion. Experience grounded in IBM EMEA/AP and with other major global organisations as a strategic marketing, CRM and customer performance improvement consultant with KPMG Consulting and as an independent with The Wisdom Network.
SpecialtiesCore skills: Business Analysis, CRM, Marketing Management, Strategic Programme Management, Process Improvement,Marketing Optimisation including ecommerce web traffic and conversion into more business. Customer Experience Optimisation, Cross-functional consensus building, Coaching.