Below are some of the more frequently asked questions. If what you are looking for is not covered below, send an email to customer service.
XING specific FAQs
The subscription process consists of four sequential steps. We send you a confirmation e-mail immediately with your details after you completed your registration. When you have clicked on the link in this confirmation email, your account gets activated allowing you to download ready-made PowerPoint slides and discuss models by adding comments.back to top
If the service is not available, please contact us at firstname.lastname@example.org. We appreciate if you provide us with as much detail as possible, so we can determine cause, such as operating system and browser version, time of the event, message shown in browser and other relevant behaviour.back to top
If your company has a Corporate Model Book or Corporate Model Book Plus subscription the best person to contact is your colleague with administrator rights to the knowledge base. Your colleague can issue a new password and/or user name to you. If this does not work, please contact email@example.com.
If you have a Personal Membership or Personal Model Book subscription or you do not know who is your company's administrator is, contact us directly at firstname.lastname@example.org. We will provide you with a new password that can be reset in the 'my details' page.
Other browsers and operating systems are not actively supported.
Most of ProvenModels models' assets were created in Microsoft Office 2002. Since the release of Office 97, Microsoft aimed to provide backwards compatibility of its Office file formats. Office 2007 allows to open files made in older versions
For specific version information please visit Microsoft.
As a user with publisher rights to a model book, you can add topics, authors, publishers and submitters in the "add a model" and "edit a model" section. These lists are maintained by your firm's administrator. If you need to make changes to items in one of the lists, please contact your firm's administrator.
Provenmodels maintains its own list of authors, publishers and topics. These lists are generic across all of our clients. In case you detect in one of these items an omission or mistake, please contact us at email@example.com