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featured management models

hawthorne effect: Mayo, Elton
 

hawthorne effect

Mayo, Elton

  • topic: change management, culture & internationalisation and org. design & development
  • period: 1933
Between 1924 and 1933, research teams from Harvard University conducted field studies on worker productivity at the Western Electric Hawthorne plant near Chicago, one of the most advanced manufacturing facilities that employed 29,000 workers to produce telephones and telecommunications equipment for AT&T. The experiments initially...
 
technology typology: Thompson, James David
 

technology typology

Thompson, James David

  • topic: org. design & development and technology & operations
  • period: 1967
By the late 1960's, the American academic, James Thompson, overcame a major limitation of Woodward's earlier technology typology by including both manufacturing and service organisations. Technology, an important factor in contingency theory, assumed that the type of technology determined an organisation's most effective internal structure. Thompson based...
 
three generic strategies: Porter, Michael E.
 

three generic strategies

Porter, Michael E.

  • topic: strategic management
  • period: 1980
Michael Porter regarded the selection of a defendable position within an industry as the end result of a competitive strategic analysis. He argued that successful, profitable companies generally choose to compete on either low costs or by differentiating their products to meet specific customer needs. Although these two strategic options are mutually exclusive,...
 
seven lateral relationships: Galbraith, Jay R.
 

seven lateral relationships

Galbraith, Jay R.

  • topic: information technology and org. design & development
  • period: 1973
The American organisation design specialist, Jay Galbraith, regarded organisations as information processors. He theorised that the more uncertain an organisation is about its task, the greater its need for information processing. An organisation can achieve a higher level of information processing capacity through:more coordination using rules...