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featured management models

six coordination mechanisms: Mintzberg, Henry

six coordination mechanisms

Mintzberg, Henry

  • topic: org. design & development
  • period: 1979
The Canadian academic, Henry Mintzberg, distinguished six coordination mechanisms from organisational design literature. Any group of individuals that needs to accomplish a complex task faces two opposing requirements: the division of labour of the task into subtasks to support specialisation, and the coordination of these subtasks to accomplish the overall...
cybernetics: Wiener, Norbert


Wiener, Norbert

  • topic: change management, org. design & development and technology & operations
  • period: 1948
During the Second World War, the mathematician, Norbert Wiener, and several colleagues developed a new branch of applied science and named this science of information feedback systems "cybernetics". Cybernetics can be used to analyse properties of a particular, dynamic system using control and communication principles. The theory focuses on the system's...
LAARC sales resistance mitigation tactic:

LAARC sales resistance mitigation tactic


  • topic: marketing & sales
  • period: n/a
LAARC is a standard sales resistance mitigation tactic. The acronym stands for LISTEN, ACKNOWLEDGE, ASSESS, RESPOND, CONFIRM. Buyers' objections in the sales process are natural and should be regarded as requests for additional information and triggers for acceptance rather than as negative remarks. LAARC categorizes objections in the...
three generic strategies: Porter, Michael E.

three generic strategies

Porter, Michael E.

  • topic: strategic management
  • period: 1980
Michael Porter regarded the selection of a defendable position within an industry as the end result of a competitive strategic analysis. He argued that successful, profitable companies generally choose to compete on either low costs or by differentiating their products to meet specific customer needs. Although these two strategic options are mutually exclusive,...